February 3, 2018 2 Minute Read Three Measures of Customer Satisfaction Compared It is a difficult task to gauge customer satisfaction without some form of survey to do so. However, understanding the extent to...... Topic: customer loyalty customer retention customer satisfaction
August 10, 2017 2 Minute Read Five Reasons to Consider Trade Discounts A trade discount is a variable reduction on the wholesale list price. Manufacturers and wholesalers typically publish a single p...... Topic: customer behaviour customer retention customer satisfaction inventory management pricing pricing strategy supplier relationship